Daniel Timiș · TiD
L3 Security Engineer · Zscaler SASE · Zero Trust

Daniel Timiș

IT security as a foundation, not a reaction. · Iași, Romania · Remote RO/EU

L3 security engineer with 17 years of infrastructure behind every policy.

Zscaler ZIA/ZPA at L3 since 2024, built on ten years of IT work in Milan: service desk for Lombardy's regional healthcare system, then systems engineering for corporate clients. I build things that run quietly — and document them so they keep running.

Senior hands when your team needs them. A security foundation when your business doesn't have one.

Through my company, Administrator Computer S.R.L. (TiD iT®), I work with SMEs that want their security built properly, and with companies that need an experienced engineer on Zscaler, Windows infrastructure or Microsoft cloud.

17+years in IT
L3Zscaler SASE since 2024
3working languages — RO · IT · EN
CCNACisco certified

Open to new roles

Roles I'm a fit for

  • Security / SASE engineer (L3) — Zscaler ZIA/ZPA
  • System engineer · senior system administrator
  • L2 support with native Italian

How I can work

  • Remote across Romania and the EU, or on-site in Iași
  • Shifts, weekends and on-call accepted
  • Driving licence B, own car
  • Notice period negotiable

Work with me

For SMEs

A security foundation, sized for small teams

NetworkDevicesUsersFamilyBackup

TiD iT's five-layer framework — network, devices, users, family, backup. Antivirus covers only one of the five; we cover all of them, with a clear monthly price. Build your offer online in a few minutes.

Get an offer

For companies · freelance / contractor

Senior hands on your infrastructure

€250–350 / day

Zscaler ZIA/ZPA (L3, tenant setup, policy reviews), Windows Server & Active Directory, Intune/Azure and PowerShell automation. Remote or on-site, invoiced by Administrator Computer S.R.L.

Ask for availability

Case study

Five-layer security audit — consulting office, under 10 users

NetworkDevicesUsersFamilyBackup

What I found

  • No backup, or one that had never been tested
  • Weak, shared passwords and no multi-factor authentication
  • An unprotected network: ISP router defaults, guests on the same Wi-Fi
  • Outdated devices: missing updates, expired antivirus

What I did

  • Complete inventory of hardware, software and accounts
  • A prioritised report: what is urgent, what can wait
  • Fixed the urgent issues on the spot

Result

  • Every layer documented, the biggest risks closed
  • The client signed an ongoing security services contract

What I work with

Each card shows the highlights. Open “View details” to see what I've done at L1, L2 and L3.

Zscaler ZIA — Internet Access

6+ client tenants

  • New tenants built from scratch
  • Policy design: rule order, groups, departments
L1L2L3
View details

L1 · Support

  • Find why a URL is blocked (logs, Z-Insights)
  • Simple URL / category exceptions
  • Client Connector troubleshooting on the endpoint (status, re-auth, logout OTP)
  • Location and tunnel health checks

L2 · Configuration & troubleshooting

  • URL Filtering and Cloud App Control policies
  • SSL inspection rules and bypass exceptions
  • Cloud Firewall, DNS control and IPS
  • DLP rules, sandbox reports and quarantined files

L3 · Architecture & escalation

  • New tenants built from scratch
  • Policy design: rule order, groups, departments
  • SAML / SCIM integration with the identity provider
  • Traffic forwarding: GRE / IPsec tunnels, PAC files, locations and sub-locations
  • Migrations from legacy proxies; Zscaler TAC escalations and RCA

Zscaler ZPA — Private Access

200+ applications

  • Connector group architecture across sites and cloud, high availability
  • Device posture and conditional access
L1L2L3
View details

L1 · Support

  • Users who can't reach an app: policy and Client Connector checks
  • App Connector status
  • Client re-enrolment

L2 · Configuration & troubleshooting

  • Application segments, segment groups and server groups
  • Access policies on SCIM groups and SAML attributes
  • App Connector deployment (VM, Linux, cloud)
  • Forwarding and timeout policies

L3 · Architecture & escalation

  • Connector group architecture across sites and cloud, high availability
  • Device posture and conditional access
  • Browser Access and Privileged Remote Access (RDP / SSH)
  • VPN-to-ZPA migrations

Zscaler Client Connector & ZDX

Deployment · diagnostics · training

  • Profile design per group and operating system
  • Cloud path and ISP analysis
L1L2L3
View details

L1 · Support

  • Client Connector install / reinstall
  • Log collection
  • Reading a user's ZDX score

L2 · Configuration & troubleshooting

  • App profiles, forwarding profiles, trusted networks
  • Mass deployment via Intune, GPO or MSI
  • ZDX deep traces
  • ZDX alert investigation

L3 · Architecture & escalation

  • Profile design per group and operating system
  • Cloud path and ISP analysis
  • Runbooks and knowledge base
  • Training L1 / L2 colleagues

Windows Server & Active Directory

Environments of 1,000–10,000 users

  • Domain controllers, FSMO roles, sites and replication
  • OU design and delegation
L1L2L3
View details

L1 · Support

  • Password resets and account unlocks
  • Users and groups
  • Domain joins
  • Printers

L2 · Configuration & troubleshooting

  • Group Policy
  • DNS and DHCP
  • File servers and NTFS permissions

L3 · Architecture & escalation

  • Domain controllers, FSMO roles, sites and replication
  • OU design and delegation
  • Version migrations (e.g. 2008 → 2016 / 2019)
  • Hybrid identity and AD recovery

Networking (Cisco CCNA)

Cisco · Fortinet · MikroTik · Ubiquiti

  • Routing
  • Site-to-site VPN
L1L2L3
View details

L1 · Support

  • Cabling and patching
  • Connectivity diagnostics (IP, ping, tracert)
  • Wi-Fi client issues
  • VoIP phones

L2 · Configuration & troubleshooting

  • VLANs and switch configuration
  • Access points
  • Firewall rules, NAT, port forwarding
  • Client VPN

L3 · Architecture & escalation

  • Routing
  • Site-to-site VPN
  • LAN / WLAN design
  • Packet analysis with Wireshark

Monitoring, virtualisation & backup

VMware vSphere / ESXi · Hyper-V · Xymon

  • Monitoring design
  • VMware / Hyper-V clusters
L1L2L3
View details

L1 · Support

  • Alert response
  • Service and disk checks
  • Backup job checks

L2 · Configuration & troubleshooting

  • Xymon thresholds and tests
  • Virtual machines and snapshots
  • Restores from backup
  • Managed cloud storage

L3 · Architecture & escalation

  • Monitoring design
  • VMware / Hyper-V clusters
  • 3-2-1 backup strategy
  • Disaster recovery tests

Microsoft Azure & Entra ID

~5 years

  • Hybrid identity (on-prem AD + Entra ID)
  • Cost management and governance
L1L2L3
View details

L1 · Support

  • Users and groups
  • MFA resets
  • Microsoft licensing
  • Cloud password resets

L2 · Configuration & troubleshooting

  • Conditional Access
  • Virtual machines and storage

L3 · Architecture & escalation

  • Hybrid identity (on-prem AD + Entra ID)
  • Cost management and governance

Microsoft Intune

~3 years

  • Compliance and configuration profiles
  • Windows update rings
L1L2L3
View details

L1 · Support

  • Device enrolment
  • Sync, wipe, retire
  • Compliance status
  • Company Portal apps

L2 · Configuration & troubleshooting

  • Compliance and configuration profiles
  • Windows update rings
  • BitLocker

PowerShell automation

~10 years

  • Scheduled automations
  • Tools for clients: domain join, PC setup
L1L2L3
View details

L1 · Support

  • Running existing scripts
  • Active Directory commands
  • Exchange / Microsoft 365 commands
  • Network and system diagnostics

L2 · Configuration & troubleshooting

  • Bulk user operations
  • Hardware and software inventory
  • Maintenance scripts

L3 · Architecture & escalation

  • Scheduled automations
  • Tools for clients: domain join, PC setup

Microsoft 365

Exchange Online · SharePoint · Teams

  • Exchange RBAC and application scopes (an app allowed to send from one address only)
L1L2L3
View details

L1 · Support

  • Mailboxes, passwords, licences
  • Outlook issues
  • OneDrive and Teams support
  • New PC setup with Microsoft 365

L2 · Configuration & troubleshooting

  • Shared mailboxes and permissions
  • SharePoint and Teams administration
  • SPF, DKIM, DMARC

L3 · Architecture & escalation

  • Exchange RBAC and application scopes (an app allowed to send from one address only)

IT service management

ServiceNow · Remedy · Siebel · Jira SM

  • Major incident handling
  • Process improvement (incident, problem, change)
L1L2L3
View details

L1 · Support

  • Ticket logging and triage
  • User communication
  • Support in Italian
  • Remote support

L2 · Configuration & troubleshooting

  • Recurring problem tracking
  • Knowledge base articles
  • Vendor escalations
  • Working to SLA

L3 · Architecture & escalation

  • Major incident handling
  • Process improvement (incident, problem, change)

Security consulting & web (TiD iT®)

Own company since 2025

  • Five-layer security audits (network, devices, users, family, backup)
  • IT infrastructure inventories
View details

For clients

  • Five-layer security audits (network, devices, users, family, backup)
  • IT infrastructure inventories
  • Commercial offers and IT service contracts

Own projects

  • Cloudflare DNS and Workers
  • Web security headers and security.txt
  • Entra ID app sending mail via Microsoft Graph, locked down with Exchange RBAC
  • Security talks and trainings for entrepreneurs

Experience

Zscaler L3 Security Engineer — SASE · Getronics

Mar 2024 – present · 2 yrs 9 mos · Clients worldwide

L3 escalation for Zscaler ZIA/ZPA in a SASE cloud architecture — access policies, troubleshooting and root cause for clients worldwide.

Systems Engineer · Getronics

Jun 2022 – Mar 2024 · 1 yr 9 mos · Clients worldwide

IT operations for Getronics customers worldwide: monitoring (Xymon) of hardware, software, network, managed cloud storage and virtualisation; root-cause work with other teams.

Founder & administrator · Administrator Computer S.R.L. (TiD iT®)

Sept 2025 – present · 1 yr 3 mos · Iași, Romania

IT security consultancy for entrepreneurs, SMEs and families, built on a five-layer framework: network, devices, users, family, backup.

System Administrator · ALTEN Delivery Center Romania

Sept 2021 – Jun 2022 · 9 mos · Iași, Romania

Business-critical IT operations: servers, users and groups, permissions, group policies, event-log review and monitoring; LAN/WAN, SharePoint and end-user infrastructure.

Junior System Administrator · AlmavivA

May 2021 – Aug 2021 · 3 mos · Iași, Romania

Three domain controllers (Active Directory, Group Policy, OUs); LAN, WAN and VoIP support; application systems for TIM, Vodafone and Wind; smart-working devices.

Senior Help Desk Technician · HCL Technologies

Nov 2019 – May 2021 · 1 yr 6 mos · Iași, Romania

1st/2nd level technical support for Xerox — troubleshooting, monitoring and validation in a complex technical environment.

System Engineer · ITD Solutions S.p.A.

Oct 2015 – Mar 2019 · 3 yrs 5 mos · Milan, Italy

Corporate clients: Windows clients and Server 2008, users and permissions, software deployment, log review, procedure-driven changes and service-quality audits.

IT Helpdesk — Service Desk L1/L2 · Olisistem ITQ S.p.A.

Oct 2010 – Jan 2016 · 5 yrs 3 mos · Milan, Italy

Service desk for SISS, Lombardy's regional healthcare IT system — incidents that can't wait until tomorrow. Incident, problem and change process improvement; Remedy and Siebel.

Computer Technician (on-call) · Snap-on

Feb 2009 – Jan 2019 · 9 yrs 11 mos · Milan, Italy

On-call installation of Techdoc 3 diagnostic systems and dedicated wireless access points; PC optimisation, imaging, backup and configuration.

Certifications & training

Certification

  • Cisco Certified Network Associate (CCNA)

Training courses (no exam)

  • Zscaler
  • Microsoft
  • ITIL Foundation
  • CompTIA A+ · Network+ · Security+

Languages

  • Romanian — native
  • Italian — native
  • English — professional working

Beyond infrastructure

Since 2025 I'm also an Education Mentor at Dalia's Book in Iași. Different field, same habit: finding a clear path through something complicated — whether it's a system or a hard-to-explain subject.

I'd rather build something that runs quietly than something that impresses and then fails.